Case Study: United Way of Missoula County improves donor retention with Bloomerang

United Way of Missoula County boosts donor retention to 53% with Bloomerang

United Way of Missoula County, a human services organization, needed to move from a locally-hosted system to a cloud-based nonprofit CRM to improve accessibility for its staff. Their key challenge was finding a solution, specifically from vendor Bloomerang, that could effectively track the fundraising pledges and workplace campaigns central to their efforts.

With the help of Bloomerang's support team, the migration was smooth. The organization implemented Bloomerang's dynamic, real-time donor reporting to replace inefficient static files, greatly improving process efficiency. This enhanced their donor relationships, resulting in a measurable 53% donor retention rate. The staff also praised Bloomerang for its intuitive interface and helpful educational resources.

United Way of Missoula County