Case Study: The Bridge achieves stronger donor retention and unified volunteer management with Bloomerang

The Bridge boosts donor retention to 41% with Bloomerang

The Bridge, a 24-hour campus serving guests experiencing homelessness in Dallas, faced a challenge in managing its 900+ volunteers and donor communications across several disconnected systems. This fragmentation created a time-consuming process for tracking data and generating reports, making it difficult to leverage insights for deeper engagement. They turned to the vendor Bloomerang for its purpose-built CRM and volunteer management platform.

By implementing Bloomerang's integrated Giving Platform, The Bridge unified its donor and volunteer systems into a single database. This streamlined operations and strengthened relationships, resulting in a measurable 41% donor retention rate. The solution provided clarity and capacity for more purposeful impact, allowing the team to focus on cultivating relationships and intentional stewardship.

The Bridge