Case Study: The Arc of Chemung achieves streamlined donor tracking and volunteer management with Bloomerang

The Arc of Chemung - Customer Case Study

The Arc of Chemung, a chapter of NYSARC serving people with developmental disabilities in Chemung County, NY, faced a limiting legacy database that hindered fundraising and internal coordination. With fundraising new to the agency and multiple staff members handling different activities, they needed a donor management solution—Bloomerang Donor Management Software—to centralize interaction records and improve communication about who was engaging with which constituents.

After switching to Bloomerang in mid-2015, The Arc of Chemung imported numerous Excel files, consolidated disparate data sources, and began tracking volunteers’ and interns’ hours and interactions in one place. Bloomerang’s user-friendly platform simplified data entry, enhanced prospect analysis, increased staff productivity, and provided a clear snapshot of fundraising efforts and donor engagement.

The Arc of Chemung

Missy Goetschius

Public Relations Director