Case Study: Shepherd's Cove Hospice achieves higher donor retention and streamlined fundraising with Bloomerang

Shepherd’s Cove Hospice - Customer Case Study

Shepherd's Cove Hospice, a nonprofit hospice provider focused on compassionate end-of-life care, needed to move off Excel spreadsheets to a true donor database to better track and engage supporters. After hearing Bloomerang’s Co-Founder speak, Foundation Director Annah Grace Morgan chose Bloomerang for its donor-centered approach and emphasis on donor retention to replace their manual systems.

Using Bloomerang, the team implemented donor segmentation, targeted communications (including memorial-giver mailings), and customizable tracking that consolidated metrics and reporting in one place. Bloomerang’s platform and support reduced errors and time spent on data management, improved productivity, and produced measurable gains in donor retention and dollars raised—helping Shepherd's Cove Hospice better prioritize outreach and grow fundraising results.

Shepherd’s Cove Hospice

Annah Grace Morgan

Foundation Director