Case Study: Loaves & Fishes North Carolina achieves streamlined volunteer management and route‑optimized deliveries with Bloomerang

Loaves & Fishes North Carolina - Customer Case Study

Loaves & Fishes North Carolina, a network of 41 emergency food pantries serving Mecklenburg County, relies on thousands of volunteers to provide week‑long, client‑choice grocery packages. Facing a complex legacy volunteer system, paper waivers, and hours spent manually creating delivery routes during the pandemic, Loaves & Fishes North Carolina adopted Bloomerang’s volunteer management platform (with MapTag route‑optimization integration) to simplify signups, digital waivers, scheduling and contact‑free deliveries.

Using Bloomerang, Loaves & Fishes streamlined recruitment, shift‑filling broadcasts to as many as 1,600 volunteers, kiosk check‑in, volunteer profiling and grant reporting, and—through MapTag—reduced routing work from hours to seconds, freeing an estimated five to six staff hours per day. The Bloomerang solution improved attendance tracking, targeted communications and delivery efficiency so more clients reliably receive food while staff can focus on fundraising, engagement and program growth.