Case Study: Boys & Girls Clubs of Indianapolis achieves mastery of donor communications with Bloomerang

How Boys & Girls Clubs of Indianapolis Transformed Donor Engagement with Bloomerang

The Boys & Girls Clubs of Indianapolis, a 120‑year‑old organization serving more than 8,000 youth, struggled with a “clunky and complicated” donor database that made donor communication and staff onboarding difficult. To address this, they adopted Bloomerang donor management software to replace their previous system.

Since implementing Bloomerang in 2013, the organization now uses Bloomerang for all donor communications, including integrated email newsletters and solicitations, giving Donor Communications Manager Michelle Foley “total mastery” of the process. Bloomerang’s easy‑to‑use flow and live chat customer service have been a game‑changer for BGCI, improving their ability to reach donors and speeding up day‑to‑day work.

Boys & Girls Clubs of Indianapolis

Robert Shula

Chief Development Officer