Case Study: German American Heritage Center achieves better donor retention and streamlined fundraising with Bloomerang

German American Heritage Center - Customer Case Study

The German American Heritage Center, a small museum dedicated to preserving the German immigrant experience, was managing fundraising with Excel spreadsheets and had no way to connect gifts to donor histories. Needing an easy-to-learn, donor-centric system that would accept past data and offer support and training, they selected Bloomerang’s donor management solution after seeing a Bloomerang presentation.

Bloomerang delivered an intuitive donor management platform with clean donor pages, custom fields and strong customer support, enabling the German American Heritage Center to centralize donor records, track retention rates, segment communications, and identify top and recurring donors. As a result, staff and volunteers spend less time on spreadsheets, donor outreach is more targeted, retention and planned-giving cultivation have improved, and the organization now has measurable visibility into donor behavior and retention through Bloomerang.

German American Heritage Center

Kelly Lao

Executive Director