Case Study: Family Promise of Gallatin Valley boosts donor retention with Bloomerang

Family Promise of Gallatin Valley grows donor retention to 52% with Bloomerang

Family Promise of Gallatin Valley, a nonprofit providing housing support to families, faced significant operational challenges using Salesforce as its donor CRM. The platform was ill-suited for their fundraising needs, forcing staff to spend multiple hours each week on basic reporting and hindering their ability to fundraise efficiently.

By transitioning to Bloomerang's Giving Platform, the organization streamlined its donor management. Bloomerang provided intuitive, nonprofit-focused tools that automated receipts and improved donor communication. This solution helped Family Promise of Gallatin Valley increase its donor retention rate from 45% to 52%, raise 117% of its auction goal, and save an estimated 2-10 hours per week, allowing for greater focus on its mission.

Family Promise of Gallatin Valley