Case Study: East Cooper Meals on Wheels achieves 59% donor retention with Bloomerang

East Cooper Meals on Wheels maintains 59% donor retention with Bloomerang

East Cooper Meals on Wheels sought a new, user-friendly CRM to streamline their donor and data management processes. They found their solution in Bloomerang's Giving Platform, which provided an intuitive system that was easy to adopt without formal training.

Bloomerang's platform offered robust reporting and customization features, which the organization uses daily for gift entry, tracking donor histories, and crafting personalized communications. This solution significantly improved their operational efficiency and enhanced donor relationships, resulting in a measurable 59% donor retention rate.

East Cooper Meals on Wheels