Case Study: City of Good grows donor retention and revenue with Bloomerang

City of Good boosts donor retention to 45% with Bloomerang

The City of Good, an emerging nonprofit focused on food security, faced significant challenges in managing donor and volunteer engagement. With data scattered across spreadsheets and a low 10% donor retention rate, the organization lacked a centralized system to track supporters and build meaningful connections. To address this, they turned to the Bloomerang Giving Platform for a cohesive donor management solution.

By implementing Bloomerang's intuitive tools, the City of Good streamlined its operations, enabling personalized communications and seamless volunteer coordination. The results were transformative: donor retention quadrupled to 45%, and annual revenue increased tenfold to $2.1 million. With Bloomerang, the organization now effectively manages over 250 active volunteers and has built the lasting relationships essential for its strategic growth.

City of Good