Case Study: Challenger Center achieves streamlined donor management and higher-impact communications with Bloomerang

Challenger Center - Customer Case Study

Challenger Center, a nonprofit that runs Challenger Learning Centers using simulated learning to teach STEM skills, was looking to simplify its donor management after downsizing from Blackbaud. They needed a flexible, easy-to-use system that would streamline data, integrate with their website, and support segmentation across four target audiences. After evaluating options, they selected Bloomerang’s donor management solution to replace their more complex system.

Bloomerang provided Challenger Center with custom fields for donor segmentation, seamless online giving form integration, built-in mass email and event tools, and automatic recording of interactions. These capabilities gave staff better analytics (including email open tracking), reduced manual data entry, and enabled more frequent, higher-quality donor touches; Valerie Fitton-Kane reports this has improved communications and is already having a positive impact on dollars raised. Bloomerang’s support and ongoing product improvements further lightened the team’s workload and strengthened their fundraising operations.

Challenger Center

Valerie Fitton-Kane

Director of Development & Partnerships