Case Study: Altru Health Foundation Improves Donor Retention with Bloomerang

Altru Health System - Customer Case Study

Altru Health Foundation, part of Altru Health System, needed a modern, cloud-based donor management system to replace its outdated desktop CRM. The team wanted something easier to use for a small staff, simpler for reporting, and better suited to remote work and growing fundraising operations.

Bloomerang’s Giving Platform provided the solution, supported by a dedicated conversion team and training resources that helped Altru clean and migrate its data smoothly. With Bloomerang, Altru streamlined donor communication, improved data accuracy, and managed gifts, pledges, and major donor moves more efficiently—contributing to a 58% donor retention rate, 87% pledge fulfillment rate, and more than 21,000 annual transactions.

Altru Health System

Brittany Caillier

Director of Philanthropy