Case Study: Always Home boosts donor engagement and reporting efficiency with Bloomerang

No regrets about switching to Bloomerang's Giving Platform

Always Home, a Connecticut-based human services nonprofit focused on preventing family homelessness, was struggling with Blackbaud Raiser’s Edge. With just two staff members handling fundraising and donor relations, the team faced unreliable data, slow reporting, cumbersome workflows, and time-consuming manual processes that made personalized donor communication difficult. They needed a simpler donor management and event solution.

Bloomerang’s Giving Platform gave Always Home a more intuitive CRM with integrated event management, donor engagement tools, NCOA updates, and wealth insights. The switch dramatically improved efficiency, cut reporting from hours to minutes, and saved the organization thousands of dollars per year. Bloomerang also helped Always Home reach a 55% donor retention rate, while making the team happier and better able to build stronger donor relationships.

Always Home

Ashley Lane

Donor Relations Manager