Case Study: Our Place NH achieves 58% donor retention with Bloomerang

The power of a strong supporter community with 58% donor retention

Our Place NH is a volunteer-run human services nonprofit supporting adults with intellectual and developmental disabilities in New Hampshire. As the organization grew its donor base and capital campaign, the team struggled to manage donor information, track interactions, and steward supporters using spreadsheets, making it hard to stay organized without paid staff. They turned to Bloomerang and its Giving Platform to help centralize fundraising operations.

With Bloomerang, Our Place NH moved donor data, communications, and reporting into one secure system, making it easier to thank donors, follow up consistently, and manage fundraising efficiently with a small volunteer team. The result was 58% donor retention and more than four years of year-over-year contribution growth, while also gaining momentum for its capital campaign. Bloomerang helped the nonprofit do more with less and operate like it had staff support without actually hiring staff.

Our Place NH

Maria Cousins

Board Secretary and Development Chair