Case Study: IABA streamlines amateur boxing administration with Blocworx

IABA - Customer Case Study

The Irish Athletic Boxing Association (IABA), the national governing body for amateur boxing, was challenged by a heavily paper-based process for club affiliations. This manual system, which involved postal mail, resulted in a slow turnaround time of months, poor data quality, and significant archiving and compliance issues. To modernize, they partnered with Blocworx to implement its flexible CRM solution.

Blocworx provided a scalable, no-code CRM platform that digitally transformed IABA's operations. The solution enabled online, paperless forms and an integrated payment portal, which eliminated errors and provided live visibility on payments. This drastically reduced administrative time, improved data accuracy, and enhanced relations between the clubs and the IABA through better communication and an overall improved customer experience.

IABA

James Geraghty

National Development Manager