Case Study: Humanitarian Leadership Academy improves its digital strategy with Bliss

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Preview of the Humanitarian Leadership Academy Case Study

Humanitarian Leadership Academy completes a 1-day digital strategy workshop with Bliss

The Humanitarian Leadership Academy, a global charity providing crisis training, faced a challenge with its difficult-to-moderate and underperforming learning management software. The charity needed a new digital strategy but could not afford a full system replacement. They enlisted Bliss to conduct a Digital Discovery workshop to address this.

Bliss ran a focused workshop to understand the charity's operations and goals, resulting in a detailed report with a proposed strategy and a clear action plan. This included multiple software options and a roadmap for improvements based on real user feedback. As a result, HLA gained a clear strategy to make cost-effective digital changes, knowing exactly how to proceed to fix their software and improve other opportunity areas without wasting resources.


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