Case Study: Stagecoach reduces staff turnover and boosts employee satisfaction with Blink

Stagecoach boosts employee satisfaction 46% with Blink

Stagecoach, a major transit operator, faced a challenge in improving engagement and satisfaction among its large, distributed frontline workforce of bus drivers. They partnered with Blink, an employee communication app, to find a more effective way to reach and enable these employees beyond traditional methods like email and noticeboards.

Blink implemented a targeted pilot program at two bus depots, working closely with local teams to iterate quickly. The solution was highly successful, with 86% of pilot users opening the Blink app daily. This led to a 46% increase in employee satisfaction and all surveyed employees stating they would recommend Blink to a colleague.

Stagecoach