Case Study: Salutem boosts employee connection and survey responses with Blink

Salutem boosts survey responses 300% with Blink

Salutem, a provider in the health and social care sector, faced a significant challenge during the pandemic: low staff morale and a lack of connection among its frontline employees. To combat this, Salutem turned to Blink, using its employee communication platform to create a sense of belonging and give a voice to its carers across the organization.

Blink facilitated the creation of the Salutem Employee Listening Forum (SELF), which used features like the Feed and Channels to nominate representatives and enable open, two-way conversations. This solution led to a remarkable 300% increase in survey responses and achieved a 92% adoption rate. The program successfully connected a workforce that was previously difficult to reach, making ten times more staff accessible for communication and fostering a more open and inclusive culture.

Salutem