Case Study: Eric Wright Facilities Management boosts ESG participation with Blink

Eric Wright Facilities Management raises ESG participation to 95% reach with Blink

Eric Wright Facilities Management (EWFM), a facilities management company in the North West of England, faced a challenge with low employee participation in its ESG (Environmental, Social, and Governance) initiatives. The primary issue was ineffective top-down communication via email, which only reached about 60% of the workforce. To address this, EWFM partnered with the vendor Blink to implement its frontline employee engagement app with the goal of improving communication and driving engagement in community-focused projects.

Using Blink's Feed and Chat features, EWFM was able to share critical updates and enable real-time collaboration among staff. This solution led to a dramatic increase in reach, with communications now engaging 95% of the workforce and an 81% active user rate on the app. The measurable impact included successfully recruiting volunteers for a sand dunes project and facilitating a fundraising event that raised £2,500 for charity, demonstrating how Blink helped drive significant participation in ESG activities.

Eric Wright Facilities Management (ewfm)