Case Study: Big Fang Collective boosts employee engagement with Blink

Big Fang Collective lifts engagement survey response rate from 24% to 90% with Blink

Big Fang Collective, a fast-growing leisure group, faced a significant internal communication challenge. Information from its head office was not reaching its frontline venue teams, who did not use email, causing operational silos and low engagement. The company turned to Blink, an employee communication app, to solve this problem.

Blink provided a single platform with a targeted feed and a structured Hub for information, ensuring relevant updates reached the right employees. This solution broke down communication barriers between venues, empowering teams and managers. The measurable impact was substantial: monthly user activity reached 94%, the employee engagement survey response rate soared from 24% to 90%, and the business began operating as one connected collective.

Big Fang Collective