Case Study: ControlUp achieves 90% automated alert handling and 30+ hours saved weekly with BlinkOps

How ControlUp Uses to Automate Security Workflows Reducing MTTR Significantly

ControlUp, a provider of IT operations software, faced challenges with manual security processes that overloaded its SecOps team and hindered collaboration with DevOps. Their specific struggles included a lack of visibility into critical vulnerabilities, an overload of false positives from their QRadar SIEM, and difficulties managing tools like CrowdStrike and Tenable in their AWS environment, all of which increased their mean time to response (MTTR).

The vendor Blink implemented its no-code automation platform to address these issues. The solution automated key security workflows for alert enrichment, response, and coverage validation, integrating deeply with ControlUp's existing cloud tools. As a result, Blink helped reduce MTTR for SIEM alerts from one hour to just five minutes, saving an estimated 30 hours per week and automatically handling 90% of alerts, which saved the cost of hiring an additional full-time analyst.

ControlUp

Eitan Oscar

SecOps Team Leader