Case Study: BDO MDR cuts manual work and speeds incident response with BlinkOps

BDO MDR Chooses BlinkOps to Slash Manual Work by 40% closing 50% of Alerts and speeding response

BDO MDR, the Managed Detection and Response service of BDO Israel, faced significant challenges in its high-volume security operations center, which handled over 20,000 alerts monthly. Their legacy SOAR platform required extensive coding knowledge and was difficult to integrate across diverse client environments, leading to fragmented collaboration and slow response times. They turned to BlinkOps to find a more flexible and accessible automation solution.

By implementing BlinkOps' no-code security automation platform, BDO MDR was able to design automated playbooks for common tasks without needing developers. The cloud-native, user-friendly service enabled a co-managed model where clients could also build and run their own automations. This solution allowed BDO MDR to automate more than 50% of their alerts, achieve a 40% reduction in manual tasks, and speed up incident response times by 20%, leading to an 18% rise in customer satisfaction.

BDO MDR

Yossi Assayag

Chief Technology Officer