Case Study: Rockland Trust Bank achieves a 7-day loan cycle reduction and sustainable growth with Blend

Rockland Trust Bank trusts technology to power sustainable growth

Rockland Trust Bank, a fast-growing community bank in Massachusetts, needed to scale its mortgage operations without proportionally growing staff or rebuilding internal systems. Facing fragmented vendor solutions and longer application cycles, Rockland Trust Bank partnered with Blend in late 2017 to provide a single, modern digital mortgage platform and avoid the complexity of building in-house technology.

Blend’s platform streamlined application intake, document collection, and integrations, and Rockland Trust Bank also served as a beta partner to help shape new features. The results: Rockland Trust Bank cut an average seven days off the loan cycle, achieved 15% year‑over‑year growth in units, enabled a borrower to complete an application in as little as 15 minutes, and reduced typical complete‑application time from days to about two hours — all delivered through Blend.

Rockland Trust Bank

Joseph Lamberti

Vice President and Sales Manager