Case Study: Affinity Federal Credit Union achieves 8-day faster mortgage turn times and 170% YTD mortgage net income with Blend

Blend has provided Affinity a one-platform, complete mortgage solution across the homebuying journey, including homeowners insurance and digital closing

Affinity Federal Credit Union, headquartered in New Jersey, needed a simple, flexible, device-agnostic lending system to deliver a direct-to-member mortgage experience and reduce manual touchpoints. To meet that challenge they adopted Blend’s one-platform mortgage solution — including homeowners insurance integration and Blend Close for digital closings — to streamline the entire homebuying journey.

Blend automated document collection, verification, and follow-ups and enabled in-portal homeowners insurance and remote closings, cutting turn times by 8 days and enabling approvals (including a fully documented refinance) in as little as 48 hours. The mortgage division delivered 170% of budgeted YTD net income, processors handled an active pipeline of about 80 loans with Blend, member advocacy exceeded 90%, and overall staff shifted from manual tasks to higher-value work.

Affinity Federal Credit Union

Jay Romanovsky

Director of IT Systems