Case Study: Amarillo National Bank achieves a unified end-to-end mortgage experience and faster funding with Blend

Amarillo Bank Growing with Blend from application to close

Amarillo National Bank adopted Blend in 2018 to digitize mortgage applications and, faced with pandemic-era demand for remote and hybrid closings, needed a single end-to-end solution to keep customers from having to go into title companies while unifying the loan experience across channels. To meet that challenge ANB expanded its use of Blend’s platform, including implementing Blend Close for all closing types.

By deploying Blend Close and integrating it with Encompass, Blend automated closing document preparation, streamlined workflows, and enabled digital handoffs to settlement agents and borrowers. The result was high user acceptance, faster funding times, reduced manual steps and back-and-forth, significant time savings for closing teams, and positive customer feedback — outcomes ANB attributes directly to Blend.

Amarillo National Bank

Debbie Bigelow

Senior Vice President