Blazeo
6 Case Studies
A Blazeo Case Study
Zirkin & Schmerling Law, a Maryland-based personal injury law firm, faced the challenge of missing potential clients who called outside of regular business hours. Their inability to answer calls 24/7 was costing them business. To address this, they turned to Blazeo's Voice Call Center service to ensure no call went unanswered.
By implementing Blazeo Voice, the firm gained a US-based call center that professionally handles inquiries and even signs qualified cases on the spot. In the last six months, the Blazeo team answered over 1,000 calls with a maximum response time of 36 seconds. This solution provided Zirkin & Schmerling with a consistent flow of new clients, allowing them to be a 24/7 resource for their community.