Case Study: Ticketfly achieves resilience to massive instantaneous demand spikes with BlazeMeter

Ticketfly Deals with Massive & Instantaneous Demand Spikes for Event Ticketing

Ticketfly, a US-based ticketing company serving venues and promoters across North America, faces extreme, instantaneous traffic spikes when high-demand tickets go on sale. With three-digit revenue growth and a need for roughly 10x site performance, the company needed to simulate DoS‑like bursts of concurrent users and tune its systems to avoid outages during peak events.

Ticketfly used BlazeMeter’s enterprise load testing alongside New Relic monitoring to replay tens of thousands of concurrent users, observe live metrics, and pinpoint bottlenecks in databases, app servers, and the purchase flow. By automating these performance tests as part of their deployment process, they validated releases before production, increased resilience to sudden loads, and improved customer satisfaction.

Ticketfly

Spencer Greene

VP Engineering