Case Study: Legacy Dispensary scales from delivery to storefront with BLAZE

Legacy Dispensary drives 66% of orders online with BLAZE

Legacy Dispensary, a New York-based cannabis retailer, began as a delivery-only service facing the challenge of scaling its operations. Founder Matthew Robinson needed a technology partner that could handle the specific compliance and logistics of cannabis delivery, particularly OCM-mandated digital pre-payments, while also providing a seamless online ordering experience. They turned to the vendor BLAZE for its suite of software solutions.

BLAZE implemented its cannabis-specific software, including BLAZE Retail POS and BLAZE ECOM, to manage delivery logistics, online ordering, and compliant cashless payments via BLAZEPAY. This solution enabled Legacy Dispensary to efficiently scale from delivery to participating in pop-up showcases and finally to opening a successful brick-and-mortar storefront. With BLAZE, the company achieved significant results, including an average online order value of $239, with 66% of orders placed online, and over 400 mobile app downloads, leading to profitability ahead of schedule.

Legacy Dispensary