Case Study: Implant Direct boosts brand reputation with Blakeslee

Implant Direct boosts NPS to 73% with Blakeslee

Implant Direct, a company in the dental implant industry, faced a challenge with its brand image and sought support from the vendor Blakeslee. The company needed to revitalize its brand to improve its market perception and customer advocacy.

Blakeslee implemented a rebranding solution for Implant Direct. The measurable result was a significant increase in the company's Net Promoter Score (NPS), a key metric for customer satisfaction and likelihood to recommend. After one year of Blakeslee's work, Implant Direct's NPS soared to an elite 73%, a substantial improvement over the industry average of 41%, solidifying its position as one of the most highly recommended companies in its field.

Implant Direct