Blackthorn
22 Case Studies
A Blackthorn Case Study
Fringe, a lifestyle benefits platform, faced a significant operational challenge as it scaled. Their subscription-based business relied on manually managing invoices and tracking rewards in QuickBooks, a time-consuming process that could not keep up with their growth. They needed an automated subscription management solution that could integrate with Stripe and centralize their financial data within their Salesforce environment.
The vendor Blackthorn implemented its Payments solution, which is built natively inside Salesforce. This provided Fringe with automated, customizable subscription workflows and connected Stripe transaction data directly to customer records. The results were a fully automated invoicing process, a clean audit trail, and a significant return on investment. This single source of truth allowed Fringe to successfully scale its operations to serve employers in 35 different countries.