Case Study: UGI Utilities achieves efficiencies and tighter controls with BlackLine

UGI Utilities gains efficiencies and tighter controls with BlackLine cloud capabilities

UGI Utilities, a Denver, PA–based natural gas and electric utility serving roughly 730,000 customers, faced fragmented accounting across multiple subsidiaries, heavy Sarbanes‑Oxley compliance demands, and the need to support large infrastructure investments while reducing costs and manual effort—challenges amplified by the shift to remote work during the pandemic.

UGI centralized and standardized finance processes by unifying BlackLine instances and integrating them with SAP ERP/S/4HANA, centralizing IT administration, and using automated reconciliations and electronic workflows. The result: tighter SOX controls and audit trails, reduced manual errors and effort, smoother month‑end close and remote operations, improved cross‑business collaboration, and a platform for further automation and cost savings.

UGI Utilities

Vivian Ressler

Senior Manager Sarbanes-Oxley, Plant Accounting and Accounts Payable