Case Study: Travelex achieves faster, standardized reconciliations and global visibility with BlackLine

Travelex Improves Efficiency in 50+ Countries Across the Globe

Travelex, a leading global retail foreign‑exchange firm operating in 50+ countries with over 115 business units, struggled with manual, spreadsheet-driven finance processes—about 2,500 monthly reconciliations—leading to limited collaboration, inconsistent standards and elevated balance‑sheet risk. Fragmented local files and manual workflows made visibility, control and auditability difficult across the group.

By implementing BlackLine (piloted across three entities and rolled out to 240 users), Travelex centralized reconciliations and task management on a cloud platform with a risk‑based approach. The solution delivered real‑time visibility for finance and auditors, standardized processes, faster closes (some tasks reduced from three days to 20 minutes), seamless virtual closing during COVID, and lower error risk—paving the way for next steps like transaction matching.

Travelex

Rory Suckling

Group Finance Director