Case Study: PHS Group reduces cash application staff by 80% with BlackLine Cash Application

PHS Group reduces cash application staff by 80% with BlackLine

The PHS Group, a leading hygiene services provider, faced a significant challenge with its manual cash application process. This outdated system required over 20 staff members and took days to complete, hampering visibility and timely debt collection. To address this, the company turned to BlackLine and its Cash Application product.

By implementing BlackLine Cash Application, PHS Group automated its processes. The solution delivered a dramatic 80% reduction in staff required for cash application and enabled 70% of the bank statement to auto-apply, with cash posted before 9 AM. BlackLine provided the scalability to handle growing transaction volumes, freed staff for strategic work, and improved the overall customer experience.

PHS Group