Case Study: Gonzaga University achieves a faster, more accurate financial close with BlackLine

Driving Higher Education Institution Success Through a Better Financial Process

Gonzaga University, a private midsize institution in Spokane, Washington (about 7,400 students), struggled with a time-consuming, error-prone year-end financial close that relied heavily on spreadsheets and binders for account reconciliations and journal entries. That manual process caused duplicated effort, overtime, low morale among accounting staff, and increased risk of human error.

In 2017 Gonzaga implemented automation and robotic process automation (RPA) through a cloud-based solution (BlackLine) to eliminate spreadsheet-driven work and streamline reconciliations and journal entries. The result: reduced overtime and costs by removing duplicate effort, stronger process controls, fewer reconciliation errors, and improved employee morale.

Gonzaga University