Case Study: Delaware North achieves a 3-day faster close with BlackLine

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Preview of the Delaware North Case Study

Delaware North cuts month-end close by 33% with BlackLine

Delaware North, a multinational hospitality and entertainment company, faced significant challenges with its decentralized and manual financial close processes. Burdened by spreadsheet fatigue and a high risk of human error, their month-end close often lasted over nine days. They partnered with BlackLine to implement its unified Record-to-Report platform, including Journal Management, Account Reconciliations, Task Management, and Transaction Matching.

By leveraging BlackLine's secure, AI-powered platform, specifically the Verity AI agent, Delaware North automated 90% of its journals and drastically improved efficiency. The results included reducing its month-end close by 33% to just six days and saving over 60 hours monthly. BlackLine's solution also strengthened control, mitigated risk, and allowed the finance team to shift its focus to strategic analysis.


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