Case Study: Berkshire Bank achieves two-day faster reconciliations with BlackLine

Completing Reconciliations 2 Days Faster & Saving 5 Hours a Month on Reviews & Research

Berkshire Bank, a $11.7 billion regional bank with 107 branches, struggled with a highly manual close despite using SharePoint for reconciliations. The SharePoint system was temperamental, slow to register approvals, couldn’t group accounts by GL or cost center, and forced staff into time-consuming, repetitive work that limited their ability to focus on strategic initiatives.

The bank implemented BlackLine’s Modern Accounting Playbook, which centralized reconciliations, enabled auto‑certification, and was implemented end-to-end by BlackLine. As a result, the team saves about five hours a month on review and research, completes reconciliations two days faster, reduced IT maintenance, streamlined auditor access, and freed staff to focus on higher‑value work.

Berkshire Bank

Michael King

Controller