Case Study: Licensed Trade Charity speeds charity fund disbursement with Blackhawk Network

Bringing speed, scale and impact to charity funds disbursement

Licensed Trade Charity (LTC), a registered charity supporting people working in the drinks trade and their dependents, was overwhelmed by demand during the first wave of COVID-19. In just two days in 2020, it received more than six times the applications it would normally handle in a full year, creating an urgent need for a faster, scalable way to disburse funds. Blackhawk Network supported this effort using its digital reward platform, Select.

Blackhawk Network created a secure, cost-effective digital voucher process that sent eligible applicants unique codes to redeem eGifts from a wide range of retail brands, including food and clothing options. This enabled LTC to deliver vouchers within 24 hours, improve speed and scale, and add a personal touch with tailored branding and messaging. Blackhawk Network helped LTC build a digital infrastructure that could meet unprecedented demand and better support people in need.

Licensed Trade Charity

Hilary Bone

Volunteer Manager