Case Study: G8 national tax agency achieves unified, secure mobility and lower costs with BlackBerry UEM

Why this Government Agency Chose BlackBerry for Truly Unifed Mobility

A G8 national government agency responsible for preventing tax fraud faced a fragmented, costly mobile environment: near-obsolete handsets, multiple vendors and licenses, heavy reliance on a service integrator, and strict regulatory/security requirements (including GDPR) that limited its ability to use Office 365 effectively. The agency needed a streamlined, secure, single-vendor mobility platform to improve user experience, reduce overhead, and tighten data protection across ~18,000 users.

The agency consolidated onto BlackBerry UEM cloud, deploying ~18,000 licenses and managing Samsung KNOX, Android for Work and iOS from a single console. The move delivered stronger protection for customer data, built-in secure connectivity and container VPN without extra licensing, safer ActiveSync integration with Office 365, reduced on-prem infrastructure and costs, and improved scalability — with the agency now exploring additional BlackBerry Dynamics capabilities.