Case Study: Sentegrity achieves invisible, risk-based authentication and lower helpdesk costs with BlackBerry

Why Sentegrity Chose BlackBerry To Help It Revolutionize Authentication

Sentegrity, a Chicago-based company specializing in risk-based behavioral authentication for enterprises and regulated industries, needed a partner that shared its security-first values and offered easy integration for BYOD and high-risk environments. After finding many enterprise platforms closed or lacking strong cryptographic protections, Sentegrity sought a security-focused partner that would let its behavioral approach validate users and protect sensitive data without intrusive workflows.

Sentegrity chose BlackBerry and integrated via the BlackBerry Enterprise Mobility Suite/BlackBerry Dynamics, enabling deep, plug-and-play integration and leveraging BlackBerry’s infrastructure. The solution delivers invisible behavioral authentication that eliminates passwords, reduces helpdesk costs (password resets account for an estimated 60–80% of helpdesk load), improves risk detection and performance, boosts adoption in key sectors like finance, and sets the stage for expansion to desktops and IoT endpoints.

Sentegrity

Kurt Johnson

Head of Business Development and Partnerships