Case Study: U.S. Army (Fort Riley & 1st Infantry Division) achieves rapid, secure mass notification protecting personnel at home and in-theater with BlackBerry AtHoc

U.S. Army - Customer Case Study

BlackBerry AtHoc partnered with the U.S. Army’s Fort Riley and the 1st Infantry Division to solve a complex mass-notification challenge: the post needed a secure, enterprise-scale system to alert 25,000 personnel across a multi-tenant installation (including a hospital and civilian schools) and to reach units deployed in-theater. Requirements included multi-channel delivery to networked and non-networked users, strict DoD-grade security and privacy, personnel accountability, and the ability to support diverse, unit-specific alerting needs.

Fort Riley deployed AtHoc Enterprise Edition — a web-based, multitenant, PKI-secured platform with Active Directory/CAC integration, tiered operator permissions, self-registration kiosks, and targeted desktop/SMS/email alerts — enabling alerts to reach thousands in minutes and capture acknowledgements in a central dashboard. The result was unified, compliant mass notification across home and deployed forces, improved accountability, substantial cost savings from consolidating separate systems, and the ability to extend secure alerts to tenant networks and the SIPRNet in-theater.

U.S. Army