Case Study: J&D Oilfield Venezuela achieves streamlined field operations and faster payments with BlackBerry

Mobility Meets the Tarmac and Helps Aviation Services Company Become More Competitive

J&D Oilfield International, a Venezuela‑based aviation services company operating across Latin America, the U.S. and the Caribbean, relied on paper logs that led to recording errors, slow invoice processing and no easy way to verify airline credit—undermining control and competitiveness. Wanting to differentiate in a commodity market and boost customer loyalty and expansion potential, the company sought a mobile solution to streamline on‑tarmac operations and account management.

J&D supplied BlackBerry smartphones running a custom J&D Mobile app (built by Kiberno eServices) integrated with SAP Business One, enabling pilots to record services from the tarmac, trigger real‑time credit checks and send data over‑the‑air to automate invoicing and reporting. The implementation reduced errors, sped up payments and cash flow, increased transparency and customer engagement, delivered valuable business‑intelligence reports, and created a platform to support growth and potential franchising.

J&D Oilfield Venezuela

Milagros Rivas

General Manager