Case Study: Samuel, Son & Co. achieves secure, cross-platform mobile management with BlackBerry Enterprise Service 10 (BES10)

Metals Processor And Distributor Finds Flexible Mobility Solution With Blackberry Enterprise Service 10

Samuel, Son & Co., Limited is a family‑owned metals processor and distributor founded in 1855, operating over 115 service centers and manufacturing facilities across North America and with employees and customers around the globe. With a highly mobile, geographically dispersed workforce and logistics‑driven operations, the company needed a secure, manageable Enterprise Mobility Management (EMM) solution to enable real‑time communication and protect customer relationships.

Samuel deployed BlackBerry 10 smartphones and BlackBerry Enterprise Service 10 (BES10), supported by BlackBerry Technical Support Services, to manage BlackBerry, iOS and Android devices from a single platform. The rollout delivered enhanced security, simplified remote device management and product training that reduced downtime, improved productivity and lowered total cost of ownership by replacing multiple EMMs with one cost‑effective solution.

Samuel, Son & Co

Bob Carter

Chief Information Officer