Case Study: City of Grenoble achieves 32% cost savings and faster graffiti removal with BlackBerry

City of Grenoble fights graffiti and cuts costs by 32% with BlackBerry solution

The City of Grenoble, a mid-sized French municipality, faced two challenges: keeping 59 elected officials and business managers connected while they worked remotely, and modernizing a slow, manual process for tracking and removing graffiti. Reliance on texting and premium-rate services increased mobile costs and hampered timely reporting and scheduling for clean-up crews.

Grenoble deployed 300 BlackBerry smartphones with BlackBerry Enterprise Server and Codasystem’s Shoot and Proof app, enabling geotagged, time‑stamped, legally verifiable photos and real‑time field reporting routed to cleaning teams. The solution sped up interventions (graffiti spotted in the morning can be removed the same day), centralized device management and support, and cut premium‑rate calls by 32% while reducing SMS use and overall operating costs.