BlackBerry
178 Case Studies
A BlackBerry Case Study
Greatship (India) Limited is a large offshore oil & gas service provider with offices in Mumbai, Singapore and Perth whose senior staff frequently work remotely. Routine approvals and document workflows relied on phone calls or laptop access to the corporate intranet, causing lengthy procurement cycles, maintenance delays and expense reimbursements that often took more than a month.
To fix this, Greatship deployed Arteria mApprove Advantage on BlackBerry smartphones to enable mobile approvals for leave, travel, reimbursements and purchase orders. Approval steps that once took 2–3 working days now take about one day, expense claims are cleared in under a month, and the faster workflow has improved operational efficiency, employee satisfaction and customer billing — prompting plans to roll out 30–40 more devices.
Mohandas Manghat
General Manager of Information Technology