Case Study: Hospital Pablo Tobon Uribe achieves improved operational efficiency and faster patient care with BlackBerry

BlackBerry Solution Helps Colombian Medical Institution Optimize Operational Efficiency

Hospital Pablo Tobon Uribe is a non-profit, highly specialized medical institution in Medellín, Colombia, with about 1,800 staff serving local and international patients. The hospital needed to optimize operational workflows: doctors lacked simultaneous, mobile access to records and relied on printed, often-outdated patient lists during rounds; bed assignments depended on radios and manual searches, increasing delays and costs; and field teams had to call the hospital to verify blood-donor eligibility.

The hospital developed three BlackBerry smartphone apps—Medical Rounds, Bed Management and Blood Donors—and deployed them via BlackBerry Enterprise Server to centralize IT and secure data. The apps deliver daily patient lists and record access, sync bed status for faster allocation and cleaning, and let field agents check donor eligibility on the spot. As a result, doctors save time and can see more patients, bed turnover and patient wait times have decreased (reducing occupancy costs), blood collections run faster, and overall hospital efficiency and patient care have improved.

Hospital Pablo Tobon Uribe

Diego Estarita

Coordinator of Telecommunications and Information Security