Case Study: Large-Scale Manufacturing Company achieves faster emergency response and improved employee safety with BlackBerry AtHoc

Large-Scale Manufacturing Company - Customer Case Study

A major North American manufacturing facility operated by a global industrial and construction equipment maker relied on a 30‑year‑old, wall‑phone/PA emergency system that funneled alarms through an on‑call safety manager. That bottleneck left staff scrambling and once allowed a fire to go unnoticed until an off‑site call alerted responders, highlighting an urgent need for a more reliable, immediate alerting solution.

The site deployed BlackBerry AtHoc with 25 strategically placed panic boxes and integrated desktop/mobile alerts for management and staff. A single button press now broadcasts the emergency type and exact location, enabling two‑way alerting, mapping, and coordinated muster procedures—achieving 97% employee adoption, faster response times, clearer communication, and stronger overall safety.