Case Study: Young Harris College achieves advancement efficiency and staff expertise with Blackbaud

Young Harris College - Customer Case Study

Young Harris College, a private liberal arts institution in northeast Georgia, needed to upskill its advancement staff to fully leverage Raiser’s Edge and professionalize fundraising and gift-processing practices. New team members, including Jennifer Baldwin, arrived with administrative backgrounds but limited nonprofit or Blackbaud-specific experience, creating a gap in data accuracy, process knowledge, and overall system use.

Young Harris addressed this by investing in Blackbaud University and the Learn Everything subscription—Raiser’s Edge NXT training, Organizational Best Practices classes, and certification pathways. As a result, Jennifer became a power user and database manager, the advancement office improved data accuracy and workflows, staff gained certified skills that boost employability, and the college now uses Raiser’s Edge more efficiently to support future growth.

Young Harris College

Jennifer Baldwin

Assistant to VP for Advancement