Case Study: World Villages for Children achieves £150,000 annual cost savings and improved donor insight with Blackbaud's Raiser’s Edge NXT

World Villages for Children - Customer Case Study

World Villages for Children is a 50‑year‑old charity that funds the Sisters of Mary to run schools, provide food, shelter and vocational training for the world’s poorest children. Although most income came from direct mail, the organisation needed to expand into digital fundraising and found its legacy CRM was cost‑prohibitive and didn’t provide the donor insight required for effective engagement.

After a competitive review they implemented Raiser’s Edge NXT with Blackbaud services, gaining a modern fundraising platform and hands‑on support. The move is expected to net around £150,000 in annual savings, eliminate over £20,000 in direct‑debit fees by bringing processing in‑house, and deliver better donor data and fundraising intelligence to drive additional revenue and digital growth.

World Villages for Children

Nicola Lawson

UK Manager and Trustee