Case Study: VMI Alumni Association streamlines event payments and attendee check-in with Blackbaud MobilePay and The Raiser’s Edge Event app

VMI Alumni Agencies - Customer Case Study

VMI Alumni Agencies faced a challenge with inefficient event management, using separate systems like Square and handwritten lists for payments and check-ins. This process, which required manual reconciliation with their The Raiser's Edge database, was time-consuming and created long wait times for attendees, preventing staff from focusing on donor engagement.

The planned integration of Blackbaud MobilePay and The Raiser's Edge Event app for iPad, provided by Blackbaud, will create a seamless on-site solution. This will significantly reduce wait times and manual data entry, allowing the association to capture all payment and attendee information instantly. As a result, staff will save time on post-event reconciliation and can devote more effort to fundraising and building donor relationships, thereby advancing their mission.

VMI Alumni Agencies

Jennifer Palmer

Webmaster