Case Study: Queen's University Belfast improves data quality and staff confidence with Blackbaud Learn More

Uses Blackbaud Learn® More to Get the Best From The Raiser’s Edge®

Queens University Belfast, a member of the UK's Russell Group, faced a challenge with inconsistent use of The Raiser's Edge from Blackbaud. As their development office grew, staff had varying levels of experience and used the system in different ways, leading to poor data quality and a feeling they were not maximizing the platform's potential.

The university implemented Blackbaud's Learn More training subscription, a cost-effective solution that provided flexible, remote courses for all staff levels. As a result, data quality improved considerably as entry became consistent, allowing the university to maintain contact with more alumni. Blackbaud's solution also saved money over other training methods and gave staff newfound confidence in using the system's advanced features.

Queens University Belfast